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Free Shipping Worldwide. Use Code: PenPins10 Get 10% Off
Free Shipping Worldwide. Use Code: PenPins10 Get 10% Off

Shipping policy

Shipping & Delivery
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

SHIPPING TIME  

Shipping time varies by location. These are our estimates:

LOCATION

*ESTIMATED SHIPPING TIME

United States

10-30 Business days

Canada, Europe

10-30 Business days

Australia, New Zealand

10-30 Business days

Mexico, Central America, South America

15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

Please Note That: Once we shipped your product it cannot be cancel

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please CONTACT US and we will do our best to help you out.

Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office